Privacy Policy

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1. Introduction

Neon Impact Productions Limited ("we," "us," or "our") is committed to protecting the privacy and security of our clients, website visitors, and all users of our services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Information you provide to us directly, such as your name, email address, phone number, mailing address, and payment details, when you contact us, book a service, or make a purchase.
• Usage Information: Information automatically collected when you use our website, including your IP address, browser type, pages visited, and time spent on our site. This data helps us improve user experience and website functionality.
• Cookies and Tracking Technologies: We may use cookies, web beacons, and similar technologies to collect information about how you interact with our site and deliver a more personalized experience.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and enhance our services, including processing transactions and managing bookings.
• Communication: To respond to inquiries, provide updates on your service, or send promotional information if you have opted in.
• Improvement: To understand how users interact with our website, allowing us to optimize and improve our website and services.
• Security: To detect, prevent, and address technical issues, fraud, or other security concerns.

4. Sharing of Information

We do not sell or rent your personal information. We may share your information with trusted third-party service providers, such as payment processors, only as necessary to provide our services and manage business operations. All third parties are required to protect your information and use it only for the purposes we specify.

5. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no data transmission over the internet is entirely secure. We strive to protect your data but cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.
• Restrict or object to the processing of your personal information.
• Withdraw consent where processing is based on consent, though this will not affect the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, please contact us using the information provided below.

7. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to these websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any external sites you visit.

8. Changes to Our Privacy Policy

We may update our Privacy Policy periodically. When we make changes, we will post the updated policy on our website and update the policy’s effective date. We encourage you to review this page regularly to stay informed about our practices.

9. Contact Us

If you have questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:

Email: info@neonimpactpro.ca
Phone: 204-399-3513

Effective Date: November 13, 2024